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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert

July 1, 2025

5  out of  5
rating by Robert
"Chase was very helpful, knowledgeable and courteous!!"
We responded:
"Robert, thank you for the 5-star review! We are glad to hear that Chase was able to be assist you. Please call the office with any questions. - Kyle Barone State Farm (valpoinsurance.com)"
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John Gridley

July 1, 2025

5  out of  5
rating by John Gridley
"Bree was awesome helped me with all the onboarding after choosing to sign up for our auto insurance and bringing our Home owners insurance over as well. Great experience and happy to be with State Farm Stars across the board. Thank you so much Bree"
We responded:
"John, thank you so much for the kind words. We are thrilled to hear that Bree took such fantastic care of you. She is a tremendously talented team member. Call us anytime! - Kyle Barone State Farm (valpoinsurance.com)"
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Susan Hiera

June 30, 2025

5  out of  5
rating by Susan Hiera
"Bree helped me to get my auto and homeowners insurance at a very reasonable rate. She also helped me cancel my existing insurance no muss no fuss. Everything went very smoothly. Thank you, Bree"
We responded:
"Susan, thank you so much for the 5-star review! It's great to hear that Bree took such fantastic care of you! Thank you for trusting our office to help with your auto and home insurance. - Kyle Barone State Farm (valpoinsurance.com)"
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Barbara Rhoten

June 30, 2025

5  out of  5
rating by Barbara Rhoten
"They were very helpful"
We responded:
"Barbara, thank you so much for your 5-star review! We’re thrilled to hear that you had a positive experience with our insurance team. Your trust means the world to us, and we’re committed to providing you with excellent service and support whenever you need it. If you ever have any questions or need assistance, please don’t hesitate to reach out. We appreciate your business! - Kyle Barone State Farm (valpoinsurance.com)"
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Carol Dunnings

June 29, 2025

5  out of  5
rating by Carol Dunnings
"I was treated with respect and kindness. I was encouraged by my daughter to try State Farm and I am so grateful I did. Good people taking care of us. Trustworthy"
We responded:
"Carol, thank you for the kind words and great review! We are honored to have you join our State Farm family. We are here to help anytime you have questions. - Kyle Barone State Farm (valpoinsurance.com)"
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Zebrie Sanders

June 27, 2025

5  out of  5
rating by Zebrie Sanders
"Very efficient, and professional '"
We responded:
"Zebrie, we truly appreciate your feedback and 5-star review. Our staff makes every attempt to help our customers in a thorough, timely manner. - Kyle Barone State Farm (valpoinsurance.com)"
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pat frankiewicz

June 20, 2025

5  out of  5
rating by pat frankiewicz
"Good doing business with you"
We responded:
"Pat, great doing business with you as well! We truly appreciate your 5-star review. Please don’t hesitate to contact us with any questions. - Kyle Barone State Farm (valpoinsurance.com)"
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rebecca sisson

June 20, 2025

5  out of  5
rating by rebecca sisson
"Karmen Slivka was terrific. She is saving us a ton of money from our old auto and home coverage. She was a pleasure to talk yo. So patient and knowledgeable. Thank you State Farm!"
We responded:
"Rebecca, thank you so much for the 5-star review! It’s great to hear that Karmen helped save on your auto and home insurance. She’s a fantastic member of our team. - Kyle Barone State Farm (valpoinsurance.com)"
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Ellen Lavelle

June 19, 2025

5  out of  5
rating by Ellen Lavelle
"Kyle and his team are amazing! Very helpful with my rental insurance renewal and I also really appreciated the letter they sent to me about life insurance, never too early to start thinking about protecting myself and loved ones!"
We responded:
"Ellen, we cannot thank you enough for the outstanding review! And thank you for considering life insurance. We pride ourselves on discussing a life insurance plan with our customers! - Kyle Barone State Farm (valpoinsurance.com)"
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Todd Bollinger

June 18, 2025

5  out of  5
rating by Todd Bollinger
"Chase was great. Proper information was given and coverages were reviewed."
We responded:
"Todd, thank you for the 5-star review! Chase is a talented member of our team, so it’s great to hear he was so helpful. Please don’t hesitate to contact us with any questions. - Kyle Barone State Farm (valpoinsurance.com)"
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Deborah Hash

June 18, 2025

5  out of  5
rating by Deborah Hash
"I was impressed how your agent took time to help me through my computer operations to get forms filled out."
We responded:
"Deborah, thank you so much for your kind words! We are thrilled to hear that our team member was able to help you fill out your forms. Providing personalized support is a priority for us, and it's wonderful to know that it made a positive impact on your experience. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to help! - Kyle Barone State Farm (valpoinsurance.com)"
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Jillian Norris

June 13, 2025

5  out of  5
rating by Jillian Norris
"They made transferring my policy from a different state painless and even helped us to find discounts to lower my bill!"
We responded:
"Jillian, thank you for leaving our office a 5-star review! We know it can be difficult relocating states, so we’re happy to hear we helped make it a little easier. Call us with any questions! - Kyle Barone State Farm (valpoinsurance.com)"
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Shantell

June 13, 2025

5  out of  5
rating by Shantell
"Bree Ally has wonderful customer service very quick and efficient!!"
We responded:
"Shantell, thank you for the 5-star review! It is great to hear that you received exceptional customer service from Bree. She is a valued member of our team! - Kyle Barone State Farm (valpoinsurance.com)"
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Daniel

June 11, 2025

5  out of  5
rating by Daniel
"Smooth transaction w/ bre"
We responded:
"Daniel, we really appreciate you taking the time to leave our office a 5-star review! We are here to help with all your auto, home, and life insurance needs. - Kyle Barone State Farm (valpoinsurance.com)"
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Brian

June 11, 2025

5  out of  5
rating by Brian
"Amazing team!! Once my Info went in, Bree called, we got everything figured out, she was super helpful with all my questions and super nice to speak to and $120 cheaper than previous company!!!! Definitely recommended to anyone!!!"
We responded:
"Brian, thank you so much for your wonderful review! We’re thrilled to hear that Bree was able to assist you effectively and make the process smooth for you. Our team strives to provide exceptional service, and it’s rewarding to know that we were able to exceed your expectations while also saving you money! Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. - Kyle Barone State Farm (valpoinsurance.com)"
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joyce moore

June 11, 2025

5  out of  5
rating by joyce moore
"Couldn't ask for a better office with awesome CS.😏"
We responded:
"Joyce, thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Providing excellent customer service is our top priority, and it's wonderful to know that it made a difference for you. We appreciate your support and look forward to speaking with you soon! - Kyle Barone State Farm (valpoinsurance.com)"
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Brittany Thomas

June 10, 2025

5  out of  5
rating by Brittany Thomas
"I had the pleasure of speaking with Chase Vickrey. Chase was patient, invaluable, and knowledgeable. Which made my experience pleasant. All my needs were handled and I highly recommend this office."
We responded:
"Brittany, thank you so much for your kind words! We are thrilled to hear about your positive experience with Chase. It’s wonderful to know that Chase’s patience, knowledge, and support made such a significant impact on you. We strive to provide exceptional service, and it’s feedback like yours that motivates us to keep doing what we do. We appreciate your recommendation and look forward to serving you again in the future. If you need anything else, please don’t hesitate to reach out! - Kyle Barone State Farm (valpoinsurance.com)"
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Madison Varnado

June 9, 2025

5  out of  5
rating by Madison Varnado
"Karmen was such a blessing with helping us look into life insurance for our son! She was very kind, helpful , and understanding of all of our questions!"
We responded:
"Madison, Thank you so much for your kind words! We’re thrilled to hear that Karmen was able to assist you with your life insurance needs. Our team strives to provide compassionate and thorough support, and it’s wonderful to know that Karmen was able to make the process easier for you. If you have any more questions or need further assistance, please don't hesitate to reach out. We’re here to help! - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of Robin Due

Robin Due

June 9, 2025

1  out of  5
rating by Robin Due
"Kaylee was AWESOME! She made everything easy for me. I was excited to be a part of the State Farm Family the first month. After that, my monthly premium increased over $200 because of a person who is NOT even on my insurance. I hate I joined State Farm."
We responded:
"Robin, we are sorry to hear about the frustration with your premium. I would like to discuss this with you further. Please call our office and ask to speak with Kyle directly. Again, we apologize for the frustration you have been feeling. - Kyle Barone State Farm (valpoinsurance.com)"
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sally blackstone

June 6, 2025

5  out of  5
rating by sally blackstone
"Breanna, Thank you for answering all my questions and helping me understand all the things that I was wondering about concerning my policy. You have been more than kind and I appreciate your patience and understanding."
We responded:
"Sally, thank you for leaving our office a 5-star review. It’s great to hear that Bree took such great care of you. - Kyle Barone State Farm (valpoinsurance.com)"
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Jerry Wright

June 5, 2025

1  out of  5
rating by Jerry Wright
"Stopped to inquire how and why my insurance was transferred to Knox after being in Valparaiso since 1972. Was met by the most smart mouthed and rudest office manager I've talked to in a long time. Will not step foot in there again and am considering another company to deal with."
We responded:
"Jerry, we’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Unfortunately, I wasn't able to locate a record of your policies having been with our office since we opened over 2 years ago. However, please feel free to call the office and ask for Kyle so I can make sure something like this doesn't happen again. - Kyle Barone State Farm (valpoinsurance.com)"
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Susan Clodfelter

June 4, 2025

5  out of  5
rating by Susan Clodfelter
"Chase was able to save us $300 a month on our auto and homeowners insurance. It was a pleasure working with him."
We responded:
"Susan, thank you for the 5-star review! We’re so glad Chase helped you save money on your auto and homeowners insurance. We are always here to help! - Kyle Barone State Farm (valpoinsurance.com)"
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Anuranjan Kumar

June 3, 2025

5  out of  5
rating by Anuranjan Kumar
"Very Friendly and professional representative"
We responded:
"Anuranjan, thank you so much for the positive feedback and review! We are here to assist with all your auto, home, and life insurance needs. - Kyle Barone State Farm (valpoinsurance.com)"
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Laura Feher

June 3, 2025

5  out of  5
rating by Laura Feher
"Thank You Chase Vickery for Great Customer Service. Got a better rate thanks to your helping stance."
We responded:
"Laura, thank you for taking the time to leave our office a 5-star review! It is great to hear that Chase provided exceptional service, and was able to help you with a better rate. - Kyle Barone State Farm (valpoinsurance.com)"
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Blake House

June 3, 2025

5  out of  5
rating by Blake House
"Very knowledgeable and helpful. Saved me money on my auto and rental insurance! I am very satisfied!"
We responded:
"Blake, hearing that you had a positive experience with our office is amazing! We love helping people save money on their insurance. - Kyle Barone State Farm (valpoinsurance.com)"