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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Susan Gensic

Susan Gensic

August 7, 2025

5  out of  5
rating by Susan Gensic
"Great and friendly service. Very helpful. Can contact anytime for anything. Personal experience is the best. Thank you."
We responded:
"Susan, thank you so much for your kind words! We're thrilled to hear you had a great and friendly experience with our team. Providing personal and helpful service is our top priority, and we're always here whenever you need us. We truly appreciate your support! - Kyle Barone State Farm (valpoinsurance.com)"
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Nick Wiggle

August 7, 2025

5  out of  5
rating by Nick Wiggle
"5 STAR SERVICE! Kaylee was very knowledgeable and polite. She took time to cover all aspects of my policy and was able to get my rate down almost $70/mo from when I previously had State Farm a year ago!"
We responded:
"Nick, we really appreciate the 5-star review! It is great to hear that Kaylee took such fantastic care of you, all while helping you save money on your insurance! - Kyle Barone State Farm (valpoinsurance.com)"
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Iris Gustafson

August 1, 2025

5  out of  5
rating by Iris Gustafson
"Brie was a wonderful help in a disturbing situation. She was able to help solve our problem with professionalism and kindness. Thank you💗"
We responded:
"Iris, thank you so much for the fantastic review! We are always here to help. - Kyle Barone State Farm (valpoinsurance.com)"
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Russell Layton

July 25, 2025

5  out of  5
rating by Russell Layton
"Kyle and his team have been patient with me for a year as we built our new dream home in NW Indiana. He has been thorough, reliable, and helped walk me through the coverage needed and what I should consider. I appreciate his professionalism and look forward to a long relationship."
We responded:
"Russell, we appreciate your kind words and great review. It has been great working with you as your home has been built. Let us know if there is anything else we can help with. - Kyle Barone State Farm (valpoinsurance.com)"
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Tiffany Thomas

July 11, 2025

5  out of  5
rating by Tiffany Thomas
"Kyle was sweet and making jokes, so he won me over 🥳.. so thank you kyle for helping me with everything."
We responded:
"Tiffany, thank you so much for your 5-star review! It was so enjoyable working with you. We cannot thank you enough for allowing us to assist with your insurance needs. Call us anytime with questions. - Kyle Barone State Farm (valpoinsurance.com)"
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Andrew Pegan

July 10, 2025

5  out of  5
rating by Andrew Pegan
"Very helpful,and knowledgeable about what I needed."
We responded:
"Andrew, thank you for your kind words! We're glad we could provide the help and expertise you needed. If you have any more questions or need further assistance, feel free to reach out! - Kyle Barone State Farm (valpoinsurance.com)"
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JR Shelton

July 9, 2025

5  out of  5
rating by JR Shelton
"Chase V was awesome. Got my to switch from USAA to The Farm."
We responded:
"JR, thanks for the 5-star review! So glad to hear that Chase helped get you switched over to our office. Call us anytime, we are here to help with all your auto, home, and life insurance needs. - Kyle Barone State Farm (valpoinsurance.com)"
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Pam Antrim

July 9, 2025

5  out of  5
rating by Pam Antrim
"Karmen was excellent in meeting my needs. Was looking for a quote on my car insurance and she came thru. Saved me close to $100.00 Even helped in cancelling my current carrier. Job well done Karmen❤️"
We responded:
"Pam, thank you so much for your kind words! We're thrilled to hear that Karmen was able to meet your needs and save you money on your car insurance. It's great to know she made the process easy, including helping with canceling with your previous carrier. We’ll be sure to pass along your compliments to Karmen. Thanks again for choosing us! - Kyle Barone State Farm (valpoinsurance.com)"
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Robert

July 1, 2025

5  out of  5
rating by Robert
"Chase was very helpful, knowledgeable and courteous!!"
We responded:
"Robert, thank you for the 5-star review! We are glad to hear that Chase was able to be assist you. Please call the office with any questions. - Kyle Barone State Farm (valpoinsurance.com)"
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John Gridley

July 1, 2025

5  out of  5
rating by John Gridley
"Bree was awesome helped me with all the onboarding after choosing to sign up for our auto insurance and bringing our Home owners insurance over as well. Great experience and happy to be with State Farm Stars across the board. Thank you so much Bree"
We responded:
"John, thank you so much for the kind words. We are thrilled to hear that Bree took such fantastic care of you. She is a tremendously talented team member. Call us anytime! - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of Susan Hiera

Susan Hiera

June 30, 2025

5  out of  5
rating by Susan Hiera
"Bree helped me to get my auto and homeowners insurance at a very reasonable rate. She also helped me cancel my existing insurance no muss no fuss. Everything went very smoothly. Thank you, Bree"
We responded:
"Susan, thank you so much for the 5-star review! It's great to hear that Bree took such fantastic care of you! Thank you for trusting our office to help with your auto and home insurance. - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of Barbara Rhoten

Barbara Rhoten

June 30, 2025

5  out of  5
rating by Barbara Rhoten
"They were very helpful"
We responded:
"Barbara, thank you so much for your 5-star review! We’re thrilled to hear that you had a positive experience with our insurance team. Your trust means the world to us, and we’re committed to providing you with excellent service and support whenever you need it. If you ever have any questions or need assistance, please don’t hesitate to reach out. We appreciate your business! - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of Carol Dunnings

Carol Dunnings

June 29, 2025

5  out of  5
rating by Carol Dunnings
"I was treated with respect and kindness. I was encouraged by my daughter to try State Farm and I am so grateful I did. Good people taking care of us. Trustworthy"
We responded:
"Carol, thank you for the kind words and great review! We are honored to have you join our State Farm family. We are here to help anytime you have questions. - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of Zebrie Sanders

Zebrie Sanders

June 27, 2025

5  out of  5
rating by Zebrie Sanders
"Very efficient, and professional '"
We responded:
"Zebrie, we truly appreciate your feedback and 5-star review. Our staff makes every attempt to help our customers in a thorough, timely manner. - Kyle Barone State Farm (valpoinsurance.com)"
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pat frankiewicz

June 20, 2025

5  out of  5
rating by pat frankiewicz
"Good doing business with you"
We responded:
"Pat, great doing business with you as well! We truly appreciate your 5-star review. Please don’t hesitate to contact us with any questions. - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of rebecca sisson

rebecca sisson

June 20, 2025

5  out of  5
rating by rebecca sisson
"Karmen Slivka was terrific. She is saving us a ton of money from our old auto and home coverage. She was a pleasure to talk yo. So patient and knowledgeable. Thank you State Farm!"
We responded:
"Rebecca, thank you so much for the 5-star review! It’s great to hear that Karmen helped save on your auto and home insurance. She’s a fantastic member of our team. - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of Ellen Lavelle

Ellen Lavelle

June 19, 2025

5  out of  5
rating by Ellen Lavelle
"Kyle and his team are amazing! Very helpful with my rental insurance renewal and I also really appreciated the letter they sent to me about life insurance, never too early to start thinking about protecting myself and loved ones!"
We responded:
"Ellen, we cannot thank you enough for the outstanding review! And thank you for considering life insurance. We pride ourselves on discussing a life insurance plan with our customers! - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of Todd Bollinger

Todd Bollinger

June 18, 2025

5  out of  5
rating by Todd Bollinger
"Chase was great. Proper information was given and coverages were reviewed."
We responded:
"Todd, thank you for the 5-star review! Chase is a talented member of our team, so it’s great to hear he was so helpful. Please don’t hesitate to contact us with any questions. - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of Deborah Hash

Deborah Hash

June 18, 2025

5  out of  5
rating by Deborah Hash
"I was impressed how your agent took time to help me through my computer operations to get forms filled out."
We responded:
"Deborah, thank you so much for your kind words! We are thrilled to hear that our team member was able to help you fill out your forms. Providing personalized support is a priority for us, and it's wonderful to know that it made a positive impact on your experience. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to help! - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of Jillian Norris

Jillian Norris

June 13, 2025

5  out of  5
rating by Jillian Norris
"They made transferring my policy from a different state painless and even helped us to find discounts to lower my bill!"
We responded:
"Jillian, thank you for leaving our office a 5-star review! We know it can be difficult relocating states, so we’re happy to hear we helped make it a little easier. Call us with any questions! - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of Shantell

Shantell

June 13, 2025

5  out of  5
rating by Shantell
"Bree Ally has wonderful customer service very quick and efficient!!"
We responded:
"Shantell, thank you for the 5-star review! It is great to hear that you received exceptional customer service from Bree. She is a valued member of our team! - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of Daniel

Daniel

June 11, 2025

5  out of  5
rating by Daniel
"Smooth transaction w/ bre"
We responded:
"Daniel, we really appreciate you taking the time to leave our office a 5-star review! We are here to help with all your auto, home, and life insurance needs. - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of Brian

Brian

June 11, 2025

5  out of  5
rating by Brian
"Amazing team!! Once my Info went in, Bree called, we got everything figured out, she was super helpful with all my questions and super nice to speak to and $120 cheaper than previous company!!!! Definitely recommended to anyone!!!"
We responded:
"Brian, thank you so much for your wonderful review! We’re thrilled to hear that Bree was able to assist you effectively and make the process smooth for you. Our team strives to provide exceptional service, and it’s rewarding to know that we were able to exceed your expectations while also saving you money! Your recommendation means the world to us, and we truly appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of joyce moore

joyce moore

June 11, 2025

5  out of  5
rating by joyce moore
"Couldn't ask for a better office with awesome CS.😏"
We responded:
"Joyce, thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Providing excellent customer service is our top priority, and it's wonderful to know that it made a difference for you. We appreciate your support and look forward to speaking with you soon! - Kyle Barone State Farm (valpoinsurance.com)"
Profile photo of Brittany Thomas

Brittany Thomas

June 10, 2025

5  out of  5
rating by Brittany Thomas
"I had the pleasure of speaking with Chase Vickrey. Chase was patient, invaluable, and knowledgeable. Which made my experience pleasant. All my needs were handled and I highly recommend this office."
We responded:
"Brittany, thank you so much for your kind words! We are thrilled to hear about your positive experience with Chase. It’s wonderful to know that Chase’s patience, knowledge, and support made such a significant impact on you. We strive to provide exceptional service, and it’s feedback like yours that motivates us to keep doing what we do. We appreciate your recommendation and look forward to serving you again in the future. If you need anything else, please don’t hesitate to reach out! - Kyle Barone State Farm (valpoinsurance.com)"